We define a metric as a unique time-series metric namespace that is stored with our service. Sending updated counts for existing metrics in your account will not count as a new metric we bill on. Also, we do not bill separately between host (CPU) metrics, custom metrics, or tagged metrics - 1 metric is 1 metric. 

This data is sent to us as it is sampled (or aggregated with other sampled data) and becomes available in your account for visualisation in dashboards. Learn more about time-series data here.

This is the number of individual data points we receive regardless of the metric name.

Yes! You can share your dashboards with teammates, customers, or whoever you need. We don’t charge extra for this.

We understand there needs to be flexibility here. If you are consistently going over your metric limit, the data points that you are sending will be dropped. 

We are happy to work with you as your monitoring partner so we’ll send you a message to offer our support with managing your metrics or help you find the plan level that suits you best. 

Also, we have a dashboard and alerts automatically created in your account to let you know if you're getting close to your metric limit and if data points are being dropped.

When you sign up for a free trial, you get a full test of Hosted Graphite for 14 days including 750 total metrics, 5 user seats, alerts, dashboards and access to all integrations. 

If you need help setting up a custom trial account for a PoC, please contact support@metricfire.com or book a call with us and we can set this up for you.

We host Graphite so you don’t have to! We handle and manage your metric collection, storage, alerting, and visualization services so you can focus on more important things. 

Hosted Graphite provides ways for you to send data from your applications, servers, and infrastructure to plot that data on professional and easy-to-read custom dashboards. 

We give you the tools you need to send large amounts of data and get accurate information back out, analyze it, alert on it, and share it. This alongside integrations with other popular services, account/team management options and offer great support.

Graphite is an efficient method of collecting and aggregating data, is very well documented, and is easy to work with. 

Hosted Graphite has improved upon the standard vanilla Graphite and removes the burden of self-hosting your monitoring solution. This allows more time and freedom to work on your most important tasks. 

You can measure, analyze, and visualize large amounts of data from your applications and infrastructure without the hassles of setting up your servers or worrying about scaling, data storage/backups, alerting, or maintenance. Hosted Graphite has many supported APIs, integrations, and plugins that can help you get the data valuable to you into your account. 

Anytime you have questions about our product, services or monitoring project(s) you are working on our knowledgeable support team will respond quickly and give you useful advice. Get an overview of your technology stack by signing up for a free trial to start monitoring your systems and observing trends in your data.

You could! Let’s say you take some time to figure out the docs and install it somewhere, then do some tests to get data in and ensure it’s giving you the correct data back out. Let’s say it only takes a few hours of pretty enjoyable tinkering (because we are optimists)!

That’s the easy, fun part. Here’s the unfun part: at some point in the future, you may have to drop some other important task because your monitoring setup stops working the way you want. 

• Maybe your company grows, and you need to send way more data than you originally thought and the server you picked can’t handle it. Now you need to reinstall somewhere, or multiple somewheres.

• Maybe someone on your team isn’t getting the right answers out, and you need to help them debug it or create new dashboards.

• Maybe your company releases a new version of your software, and even with your beefy new setup, it swamps your monitoring. Now nobody knows what’s happening in production and people are looking at you like you kicked their puppy.

• Maybe now you can’t remember exactly what you were working on originally?

• Maybe your boss is wondering why you’re spending all this time maintaining the graphs instead of writing that useful new feature the customers are waiting for.

• Maybe you didn’t want to be the Graphite monkey, and all these problems need to just go away…

That’s why we’re doing this - let us handle it all for you so you can focus on what’s most important to you and your team.

Absolutely! Look at the "Data sources" tab in the Hosted Graphite application to get started.

It takes about a minute for your metric data to be available for visualisation once it has been received. Subsequent data is added to your account straight away.

Yes, MetricFire supports Single Sign On (SSO) via SAML-enabled identity providers.

We provide email and live chat support for all plans and we answer quickly! Our team is made of experienced engineers committed to great service.

We are based in the USA but we have team members based in multiple countries so we can provide support at all hours. We provide support via email, live chat and technical support meetings.

In ISO:27001 and SOC2 Certified Data centres in Germany. Metrics sent to us directly are stored on our database servers located in Germany, provided by Hetzner. Learn more here.