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Your data is our data and
we secure our data

Security is prioritised at every level of our infrastructure so you can have peace of mind that your data is sent and stored safely.

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How MetricFire Keeps Your Data Secure

Sending Data

Sending Data

  • Through secure TCP (TLS, and HTTPS) or UDP carbon-format interfaces.
  • We regularly verify our security certificates and encryption algorithms by S3 server-side encryption AES256 using S3-managed keys to keep your data safe.
Storing Data

Storing Data

  • MetricFire uses ISO:27001 and SOC2 Certified cloud hosting providers and data centers.
  • MetricFire does not collect or require sensitive information to send metrics.
MetricFire Application

MetricFire Application

  • By using SSL/TLS encryption on all our websites and microservices to maintain the highest security and data protection standards.
  • Sensitive Data such as connection credentials are encrypted anytime it is “at rest” in the MetricFire platform using industry-standard encryption.
Plan Options

Plan Options

  • Enterprise customers can also request dedicated environments in a region of their choice.
  • All plans include regular data backups and the ability to preserve for forensic purposes if required.
Security Best Practices

Security Best Practices

  • Our internal policies are built on Cloud Security Alliance’s Consensus Assessments Initiative Questionnaire (CAIQ), GDPR requirements, and annual penetration tests.
  • We diligently ensure that we are compliant with key industry security standards so that our customers can trust that their metrics are in good hands.
Cybersecurity Teammates

Cybersecurity Teammates

  • CISSP and Cybersecurity-certified team members.
  • RBAC and the principle of least privilege enforced across teams.
  • Any questions, comments or concerns directly related to the GDPR or Privacy Shield can be addressed to privacy@hostedgraphite.com.
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We strive for 99.999% uptime

Because our system is your system.

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No Credit Card Required No Credit Card Required